The health and safety of our community is extremely important to us, and we are continuing to work with Australia Post and our warehouse partner to ensure that your orders are dispatched and received on time.
For our customers in Victoria:
As of 11:59pm Sunday 9th August, Stage 4 restrictions came into effect, which has meant that the Australia Post workforce, across operations and delivery networks, have been reduced by one-third.
While we are making every effort to ship your order by the expected shipping date, this restriction may cause a delay with your order.
If your order has been shipped, please refer to your Australia Post tracking number for the latest deliver time frame.
If your order is still on pre-order, you will receive an email with tracking information as soon as it has left our Sydney Warehouse.
If you have any concerns, please reach out to our Customer Care team who will be more than happy to help you.