You can call our Customer Care team on 1300 344 964, our phone line is open from Monday - Friday 9 am - 4.30 pm AEST (excluding NSW and National Public Holidays).
Our Customer Care team is available on Live Chat, Monday - Friday 9 am - 4.30 pm AEST (excluding NSW and National Public Holidays). Look for the Help button on our website.
Send us an email and we'll be in touch with you firstname.lastname@example.org
Email response time
If you are contacting us via email, our aim is to respond to you within 24-48 hours (excluding weekends and NSW/National Public Holidays". If we are experiencing higher than usual call/email volumes, our response time may be longer. We appreciate your patience during these times.
Message our helpful team via WhatsApp Monday - Friday, 9.00am-4.30pm AEDT (excluding NSW and National Public Holidays).
For Product Support, customers are encouraged to include Videos or Photos with their message to assist our team in responding to queries efficiently.
BOOK INTO SPEAK TO A REDSBABY PRAM EXPERT
Our friendly team are here for a face-to-face video call to guide you through choosing the right product for you in a way that provides you with comfort and assurance. Book a video call with one of our knowledgeable, Sydney-based team members at a time that suits you. Our team are parents, too; So they know how to guide you through this big decision.