If your item is in-stock
Your order will be shipped from our Sydney warehouse within three (3) business days of receiving payment.
If your item is on pre-order
When you buy an item that is on pre-order, the item is not available for immediate shipping and will be shipped in the future, according to the estimated dispatch date that is outlined on the product page.
If your order includes both in-stock and pre-order items
If you order a combination of in-stock and pre-order items, your order will be shipped when all items are back in-stock.
We use Australia Post to deliver your products to you.
WHAT TO EXPECT
As soon as your order leaves our Sydney warehouse, you will receive an email from Australia Post with your tracking information. Please allow up to 48 hours for your tracking information to appear in the Australia Post Tracking System.
Your order may be delivered in multiple cartons, across multiple days, depending on what you ordered. If your order includes accessories, these will be packaged in the stroller and/or bassinet box.
Australia Post provides the following delivery timeframes. Please note we ship from Sydney and these are guidelines only.