Submit a request – Redsbaby Support (AU)

Please select your required form:

Your email address

Name

Order Number

An order number must be provided, if not available, please enter n/a

Date of purchase

Place of purchase

Please let us know where you purchased your Redsbaby Order from

Collection Address

Please include Suburb, State & Postcode

Redsbaby Products

Please select the products that are applicable to your order/request

Return Reason

Please can you let us know why the Redsbaby products weren't the right fit for your family.

I have read and agree to the Returns Terms of Use.

By ticking this box, I am confirming that the products I am returning are in new and unused condition..

The product/s are in the original packaging

By ticking this box, I am confirming that the product/s I am returning are in their original packaging, along with any promotional products or accessories, and that they have been packed with care.

Number of Australia Post Labels Required?

One Box = One Label If you have 3 boxes to return, please request 3 labels This service is free if you're returning a Pram, Stroller, Feeding or Carrier. If you're returning an accessory or spare part, there is a fee of $12 per label which will be deducted from your refund.

Description

Is there any further information you would like to share with us? (or enter n/a)

If you feel comfortable, please can you let us know if you're choosing to go with another brand and why? If you prefer not to tell us, please enter N/A

Photos uploaded of boxes to return to Redsbaby?

Please tick this box to confirm that you have uploaded photographs to show what's being returned to us.

Proof of Purchase

Please tick this box to confirm that you have uploaded a screen shot of your order confirmation or receipt.

Attachments(optional)

Add file or drop files here