How do I return an Accessory or Spare Part order to Redsbaby?

We understand that a change of mind can happen.  We can accept a return of an accessory or spare part provided they are: 

1. Within 30 days of receiving your delivery
2. in an 'as new' condition.  All returned products must be free of damage, marks, scratches or signs of use.  

Provided your order is within 30 days of receiving it, please follow the process outlined below:

1. Re-box your product/s in their original packaging.
2. Remove all original shipping labels from the packaging
3. Submit a return request to us
4. Your Return Request will be assessed and if approved, further instructions will be emailed to you.
   
   Please note, that there is a flat rate of $12 per Australia Post return label, which will be deducted from your refund.
   
   Australia Post will be able to scan this from your mobile.

Please click the link below to submit your request to us, we will need the following information from you:

Submit Return Request

Please note:

A refund can only be processed back to the original purchaser and will exclude the original shipping fee paid as this is a service that has already been used.