If you've decided that Redsbaby isn't the right fit for your family, your order can be returned, at no cost, as part of the 30-day Indoor Trial period.
The Britax b-pod lite Capsule must be returned to Redsbaby unopened and completely sealed in its original packaging;
To return your Redsbaby product/s within the 30-day Indoor Trial period, please follow the steps below:
- Re-box your product in its original packaging
(If you're not sure how to do this, instructions are available here: JIVE⁵ or METRO⁵)
Please only use clear packing tape to reseal the box/boxes. - Remove all original shipping labels from the packaging;
- Submit a 30-day Return Request to us
- Once approved, we will email the Australia Post Return labels, one for each box being returned.
- Drop your product/s off at your local post office where they can scan the label from your mobile device
Please click the link below to submit your request to us:
Request 30-Day Indoor Trial Return
*Please note: Spare Parts, Accessories and Sale/Outlet, are excluded from free returns. These items must be returned to Redsbaby at the Customer's expense.
See our Terms & Conditions for further information.